EXTEND YOUR PLATFORM
Guide people through their work
Build a journey that collects information, guides decisions and helps people complete a task.
What you can accomplish
Guide a colleague through collecting an order request, checking its information and completing the handover. Decide what each step needs before defining the journey.
Your reading path
Use the steps below to plan your implementation. The linked authoring manuals provide the technical detail for each step.
Collect the right information
Identify the inputs and state the journey needs. Choose forms and validation around the task the person is doing.
Work with records and decisions
Decide which data to read or change, then express the conditions that let the person proceed.
Complete and publish the journey
Define waiting and completion behaviour, review the draft and publish the experience.